Frequently Asked Questions

Question 1

Is there an airport nearby?

Accepted Answer

Capitol Hill Hotel is an easy commute from all of Washington D.C.’s airports. Ronald Reagan Washington National Airport, under five miles away, is a direct Blue Line ride away on the Metro (approximately 30 minutes) or a ten-minute drive. Dulles International Airport is a 40-minute drive from our hotel, and BWI is 45 minutes away. For more information, see our directions.

Question 2

Is there valet parking? If so, how does the valet parking work?

Accepted Answer

We offer overnight valet parking for just $50 (tax inclusive) per night. Be sure to also view our parking package for the best deal in Capitol Hill Parking. Our parking is limited and based on availability.

Question 3

What’s the best way to get around the city?

Accepted Answer

We recommend using one of our bespoke Republic bicycles to check out bike-friendly Washington on two wheels. Guided bus tours are also a great way to see the main sights. And just a few blocks away from Capitol Hill Hotel, the Capitol South Metro stop’s Blue, Orange and Silver lines connect guests to other neighborhoods and attractions like Georgetown, the National Mall, Union Station, Dupont Circle and the waterfront.

Question 4

Is there housekeeping service?

Accepted Answer

Yes, we offer housekeeping upon request at this time.

Question 5

What type of in-room technology can I expect?

Accepted Answer

Guests can expect high-speed Wi-Fi for all devices, a 32-inch HD flat screen TV, and an AM/FM clock radio with MP3 connectivity. Learn more about Capitol Hill Hotel amenities here.

Question 6

I love some of the items in my room, can I purchase them and take home with me?

Accepted Answer

We’re so glad to hear that! Our plush robes, monogrammed umbrellas and Harry’s shaving kits may be purchased. Please inquire about other products, such as our signature Do Not Disturb signs and decorative pillows.

Question 7

What are the normal check-in and check-out times?

Accepted Answer

Check-in begins at 3pm, and guests must check out by 12pm.

Question 8

Can you check in early?

Accepted Answer

We will try our best to accommodate your request. Please contact the hotel directly to arrange.

Question 9

How late can we check in?

Accepted Answer

Front desk staff is available to check you in 24 hours a day.

Question 10

Can I store my luggage before or after I check out?

Accepted Answer

Yes, please contact the hotel directly to arrange.

Question 11

Can I have my clothes laundered and dry cleaned?

Accepted Answer

Yes, there’s daily laundry service. All clothes must be received by 9am for same-day return. We also have coin-operated self-service laundry available for guests.

Question 12

Do you have a shoe shine service?

Accepted Answer

We do not.

Question 13

How do I schedule a wake-up call?

Accepted Answer

We can arrange wake-up calls. Please contact the front desk staff to arrange a time.

Question 14

Can I have ice sent to my room?

Accepted Answer

Please speak with the front desk staff directly to arrange.

Question 15

If I am traveling on business, what types of services can you support me with?

Accepted Answer

In addition to in-room wifi, guests can access our 24-hour business center for printing and faxing services.

Question 16

Do you have a gym? If so, what type of equipment can I expect?

Accepted Answer

Capitol Hill’s 24-hour secure fitness center provides everything you need to keep up with your fitness routine when away from home. Our fitness center includes Peloton bikes, cardio equipment with TVs, free weights, medicine balls, benches and machines.

Question 17

Where can I securely store my valuables?

Accepted Answer

Guest rooms include a laptop safe for storing valuables.

Question 18

Can I send a package to the hotel?

Accepted Answer

Yes. Please contact the hotel directly to arrange.

Question 19

Are there smoking rooms? And can I smoke in public spaces?

Accepted Answer

No, Capitol Hill Hotel is a smoke-free property.

Question 20

Can I bring my pet to the hotel?

Accepted Answer

Yes! Capitol Hill Hotel is a pet-friendly property. For more information please visit our pet-friendly informational page here.

Question 21

Can I leave my car in the parking garage after checking out? Will there be an additional charge?

Accepted Answer

We’re pleased to offer on-property parking to our guests. Guests must leave by 3pm on their day of check-out to avoid being charged for the next day.

Question 22

Can a third party pay for my reservation?

Accepted Answer

Yes. Please contact the hotel directly to arrange.

Question 23

Will my credit card be charged when I make my reservation?

Accepted Answer

Credit card charges will vary depending on rate. Please check the Terms & Conditions of the offer you are booking. Some reservations require a deposit and will be charged at the time or reservation, while others will store credit card information until check-in.

Question 24

What is your cancellation policy?

Accepted Answer

We have a basic 48-hour cancellation policy. Some packages may be non-refundable.

Question 25

Do all of your rooms have private baths?

Accepted Answer

Yes, all rooms have private baths. Learn more about Capitol Hill Hotel accommodations here.

Question 26

Are there restaurants nearby?

Accepted Answer

Washington, D.C. is one of the country’s leading culinary destinations, and restaurants range from elegant dining rooms serving prix-fixe menus to casual bakeries and coffee shops. These are Capitol Hill Hotel’s top picks for cafes and restaurants in Washington, D.C..

Question 27

Do you have room service?

Accepted Answer

We do not offer room service, but our Lobby Market is open 24 hours, stocked with a selection snacks and drinks.

Question 28

Is my ID/passport required at check-in?

Accepted Answer

Yes. An ID or passport and credit card are required at check-in.

Question 29

Do kids stay free?

Accepted Answer

Yes. Children under the age of 12 stay free at Capitol Hill Hotel.

Question 30

Where are you located?

Accepted Answer

Capitol Hill Hotel is located at 200 C Street SE Washington D.C., 20003. It’s in Capitol Hill, conveniently located near the DC Metro, which connects visitors to every neighborhood in the District. For more information, see our directions.

Question 31

Does your hotel offer currency exchange?

Accepted Answer

No, it does not. There are multiple currency exchange offices and banks in Washington that can, though. Please contact the hotel directly for more information.

Question 32

Are there minibars in the rooms?

Accepted Answer

There are currently no mini-bars in guest rooms. We have a Lobby Market that’s open 24 hours a day with a selection snacks and drinks. The lobby also provides coffee, tea and water all day. Learn more about Capitol Hill Hotel amenities here.

Question 33

Are extra beds or rollaway beds available?

Accepted Answer

Yes, Capitol Hill Hotel provides extra beds for a $25 fee.

Question 34

Is there a limit to how long I can stay?

Accepted Answer

There is no limit to how long you can stay at Capitol Hill Hotel. For more information on extended stays, please visit our Extended Stays information page here.

Question 35

What should I do and see during my stay?

Accepted Answer

We have so many recommendations for what you should see and do during your stay. Our hotel is conveniently close to some of the city’s most iconic attractions, including the National Mall, Supreme Court, Union Station and the Library of Congress. For more information please visit our Neighborhood Guide and blog, which we regularly update with local activities and events.

Question 36

How do I modify or cancel my reservation?

Accepted Answer

Please click here to Modify or Cancel a reservation.

Book Now

Rooms

Adults

Children

Special Rates

General Information

What type of in-room technology can I expect?

Does Capitol Hill Hotel offer laundry, dry-cleaning, or pressing services for guests?

Does Capitol Hill Hotel provide shoe shine or garment care services?

How can guests request wake-up calls at Capitol Hill Hotel?

Does the Capitol Hill Hotel provide housekeeping services?

What secure storage and in-room safety options are available at Capitol Hill Hotel?

Does Capitol Hill Hotel have a fitness center, and what wellness amenities and equipment are available?

What is the smoking policy at Capitol Hill Hotel, and are designated smoking areas available?

Is Capitol Hill Hotel pet-friendly, and what pet policies or fees apply?

What business travel amenities, meeting facilities, and corporate services does Capitol Hill Hotel offer?

Do all guest rooms at Capitol Hill Hotel include private bathrooms and bath amenities?

Can guests continue using parking facilities at Capitol Hill Hotel after check-out, and are additional fees charged?

Does Capitol Hill Hotel offer valet parking, and how does the service work?

How can guests modify, update, or cancel reservations at Capitol Hill Hotel?

Will my credit card be charged when I make my reservation at Capitol Hill Hotel?

Does Capitol Hill Hotel accept third-party payments or billing authorizations for reservations?

What dining, restaurant, and nightlife options are located near Capitol Hill Hotel?

How far is Capitol Hill Hotel from the nearest airport?

What transportation options are available near Capitol Hill Hotel?

Can guests purchase in-room items, furnishings, or branded products from Capitol Hill Hotel?

What neighborhood is Capitoll Hill Hotel in?

What types of rooms are available at Capitoll Hill Hotel?

Do guest rooms at Capitoll Hill Hotel include Wi-Fi?

Are accessible guest rooms available at Capitoll Hill Hotel?

How can I get the best rate at Capitoll Hill Hotel?

What attractions are near Capitoll Hill Hotel?

Is Capitoll Hill Hotel close to local stadiums, arenas, or entertainment venues?

Are there communal or co-working spaces at Capitoll Hill Hotel?

Are there pet fees or weight restrictions at Capitoll Hill Hotel?

Does Capitoll Hill Hotel offer meeting or event space?

Can Capitoll Hill Hotel host social or private events?

Book Now

Rooms

Adults

Children

Special Rates

Frequently Asked Questions

General Information

General Information

What type of in-room technology can I expect?

Does Capitol Hill Hotel offer laundry, dry-cleaning, or pressing services for guests?

Does Capitol Hill Hotel provide shoe shine or garment care services?

How can guests request wake-up calls at Capitol Hill Hotel?

Does the Capitol Hill Hotel provide housekeeping services?

What secure storage and in-room safety options are available at Capitol Hill Hotel?

Does Capitol Hill Hotel have a fitness center, and what wellness amenities and equipment are available?

What is the smoking policy at Capitol Hill Hotel, and are designated smoking areas available?

Is Capitol Hill Hotel pet-friendly, and what pet policies or fees apply?

What business travel amenities, meeting facilities, and corporate services does Capitol Hill Hotel offer?

Do all guest rooms at Capitol Hill Hotel include private bathrooms and bath amenities?

Can guests continue using parking facilities at Capitol Hill Hotel after check-out, and are additional fees charged?

Does Capitol Hill Hotel offer valet parking, and how does the service work?

How can guests modify, update, or cancel reservations at Capitol Hill Hotel?

Will my credit card be charged when I make my reservation at Capitol Hill Hotel?

Does Capitol Hill Hotel accept third-party payments or billing authorizations for reservations?

What dining, restaurant, and nightlife options are located near Capitol Hill Hotel?

How far is Capitol Hill Hotel from the nearest airport?

What transportation options are available near Capitol Hill Hotel?

Can guests purchase in-room items, furnishings, or branded products from Capitol Hill Hotel?

What neighborhood is Capitoll Hill Hotel in?

What types of rooms are available at Capitoll Hill Hotel?

Do guest rooms at Capitoll Hill Hotel include Wi-Fi?

Are accessible guest rooms available at Capitoll Hill Hotel?

How can I get the best rate at Capitoll Hill Hotel?

What attractions are near Capitoll Hill Hotel?

Is Capitoll Hill Hotel close to local stadiums, arenas, or entertainment venues?

Are there communal or co-working spaces at Capitoll Hill Hotel?

Are there pet fees or weight restrictions at Capitoll Hill Hotel?

Does Capitoll Hill Hotel offer meeting or event space?

Can Capitoll Hill Hotel host social or private events?

Dog Days of Summer