At The Capitol Hill Hotel our guests and associates are top priority. With health and well-being top of mind, we have developed Rest Assured™, a 5-point program designed to ensure guests and staff may be put at ease while on property. Rest Assured collectively takes a holistic and innovative approach to guest experience, safety, and wellness.
Safety is our Priority: Our advanced cleaning protocols are supported by evidence-based science and are designed to keep guests and associates safe.
Service Reimagined: We are transforming our operational processes and establishing new service offerings which are quickly becoming an industry-standard for health and wellness.
Innovative Accommodation: We are leveraging innovative technologies to focus on the details, so guests don’t have to.
Proactive Communication: We pride ourselves on our clear communication and transparent accountability — If you have questions, we’re here to help and inform.
Together We Thrive: Together, we create a brighter, healthier future for our guests, associates, and communities.
All Rest Assured protocols are aligned with the minimum standards set forth by the Centers for Disease Control & Prevention (CDC), the World Health Organization (WHO) and the U.S. Occupational Safety & Health Administration (OSHA). Cleaning protocols were developed with guidance from the Environmental Protection Agency (EPA), the National Restaurant Association (NRA), and the American Hotel and Lodging Association (AHLA).
For more information on the Rest Assured program please visit https://www.hersha.com/restassured/.